July 7, 2017
How might we engage people, and their families, in more meaningful and purposeful ways? This question has been plaguing the human services sector for decades, and for many organizations it is a top priority. Why? Because without the input, insights and involvement of people and their families, organizations are left to make assumptions about stakeholders’ needs. When wrong, time and money is spent on delivering bland, mediocre services, putting out fires and sometimes mending fences.
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